Terms of Service - Cast And Camp

Last updated: 05 September 2026

Welcome to Cast And Camp.

These Terms of Service govern your access to and use of castandcamp.co.uk, including purchases made through our online store.

By accessing our website or purchasing from us, you agree to these Terms of Service, together with our Privacy Policy, Refund & Returns Policy, Shipping Policy and other policies available on our website.

Nothing in these Terms excludes or limits mandatory consumer rights available under applicable UK law.

1. General

The website castandcamp.co.uk is operated by Vercc Negocios Digitais LTDA, CNPJ 54.136.738/0001-00, located at Edif The Point 209A Emx- despraido - 78048-222 - Cuiaba - MT, Brazil.

Cast And Camp operates an e-commerce store serving customers including customers located in the United Kingdom.

Some orders may involve international fulfilment and logistics.

By using our website, you agree to comply with these Terms and our applicable store policies.

2. Use of Our Website

You may not use our website or services for unlawful or unauthorised purposes or in a manner that violates applicable laws, regulations or intellectual property rights.

We reserve the right to restrict or refuse access to our services where reasonably necessary due to a breach of these Terms, suspected fraud, unlawful activity or other legitimate reasons.

3. Products and Prices

Unless otherwise stated, prices displayed for customers in the United Kingdom are shown in British Pounds Sterling (GBP £).

We may update product prices, availability, descriptions and other information from time to time.

We make reasonable efforts to display product descriptions, specifications and photographs accurately. However, colours and other visual characteristics may vary depending on the device or screen used.

Nothing in this section affects your mandatory consumer rights.

4. Payments

Available payment methods are displayed during checkout.

Payment must be successfully authorised before an order can be processed.

If payment cannot be authorised or completed, the order may be cancelled.

Payments may be processed by third-party payment service providers.

5. Shipping

We offer free shipping on all orders within the United Kingdom.

Orders are processed within up to 2 business days after payment confirmation.

Estimated delivery time is 4 to 12 business days after dispatch.

Tracking information will be provided when available.

Carrier, customs, weather, public holiday or other logistics-related circumstances may affect estimated delivery times.

If an order is significantly delayed or appears to be lost, please contact us so we can investigate.

Additional information is available in our Shipping Policy.

6. Returns and Refunds

Customers may request a return within 30 calendar days after receiving their product.

During the first 7 calendar days, eligible returns are free of charge provided the product is unused, undamaged and in its original condition.

From day 8 through day 30, customers may still return eligible products, but return shipping costs will be the customer's responsibility depending on their location.

Refunds will be processed within 10 business days after the returned product has been received and inspected.

If an item is defective, damaged or incorrect, we will arrange an appropriate return or replacement at no additional cost to the customer.

Nothing in this policy limits mandatory rights available under applicable UK consumer protection laws.

Please see our Refund & Returns Policy for additional information.

7. Consumer Rights and Limitation of Liability

Nothing in these Terms excludes, restricts or limits any statutory consumer guarantee, right or remedy that cannot lawfully be excluded.

Where applicable, customers may be entitled to remedies including repair, replacement or refund in accordance with applicable law.

To the extent permitted by law, Cast And Camp will not be liable for indirect or consequential losses that were not reasonably foreseeable.

Mandatory consumer rights remain unaffected.

8. Intellectual Property

Unless otherwise indicated, website content including text, graphics, designs, logos, photographs and other materials is owned by or licensed to Cast And Camp and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify or commercially exploit our content without appropriate authorisation.

Third-party trademarks and intellectual property remain the property of their respective owners.

9. Applicable Law

These Terms are subject to applicable mandatory laws and regulations.

For customers located in the United Kingdom, mandatory rights provided under applicable UK consumer protection laws remain unaffected.

Any disputes will be handled according to the applicable law and jurisdiction.

10. Changes to These Terms

We may update these Terms from time to time to reflect changes to our services, business practices or legal requirements.

When changes are made, the Last updated date will be revised.

Changes will apply prospectively unless applicable law requires otherwise.

11. Contact

For questions regarding these Terms or our services:

Store: Cast And Camp
Website: castandcamp.co.uk
Email: support@castandcamp.co.uk
Customer Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (BRT)